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Returns
30 Day Return Policy - For Products Purchased From MakaiBikes.com
You may return any item in brand-new condition within 30 days of delivery for a
full refund of the purchase price, less our actual shipping costs. All sales are final after 30 days.
Returned funds are available in the form of store credit or a refund
back to the credit card used for purchase. Used items may not be
returned. Returned items must be in brand-new condition and include all of the
original packaging.
We want you to be happy with your purchase! Please do not ship anything back to us without a return authorization. All returns must first be authorized so we can give you detailed instructions on where to send your item(s). Please be aware that the customer is responsible for all return shipping costs (inbound and outbound) and arranging shipment of returned items.
If you want to return an item, simply email us to request a return authorization, and be sure to include your order number. Please do not phone-in a return request. After we receive your return request via email, we'll send you an email with detailed instructions for your return. After we receive your returned item(s), we will notify you via e-mail of your refund once we've received and processed the returned item(s).
We want you to be happy with your purchase! Please do not ship anything back to us without a return authorization. All returns must first be authorized so we can give you detailed instructions on where to send your item(s). Please be aware that the customer is responsible for all return shipping costs (inbound and outbound) and arranging shipment of returned items.
If you want to return an item, simply email us to request a return authorization, and be sure to include your order number. Please do not phone-in a return request. After we receive your return request via email, we'll send you an email with detailed instructions for your return. After we receive your returned item(s), we will notify you via e-mail of your refund once we've received and processed the returned item(s).